SHIPPING METHODS

Deliveries to France and abroad are handled through Colissimo.

We process and send orders during our main working hours, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of French public holidays). The merchandise will be ready for dispatch one week after the receipt of payment.

SHIPPING COSTS AND DELIVERY TIMES

Please refer to the chart below for shipping methods as well as shipping costs and delivery times for your destination. Delivery time may change depending on public holidays and holiday season. 

Metropolitan France : Metropolitan France, Andorra and Monaco

  • Tracking from deposit to delivery. 

  • Hand-delivered.

 

French Overseas Territories : Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint-Pierre and Miquelon, Saint-Martin, Saint-Barthelemy, New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Territories (T.A.A.F)

  • Tracking from deposit to delivery, except for Wallis and Futuna et French Southern and Antarctic Lands: until exit point of Metropolitan France.

  • Hand-delivered.

 

European Union : Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, United Kingdom The United Kingdom, Slovakia, Slovenia, Sweden, Switzerland, including Liechtenstein, San Marino and Vatican City.

  • Tracking from deposit to delivery to certain destinations, otherwise, until exit point of Metropolitan France.

  • Delivery against signature.

 

International zone A : Eastern Europe (excluding EU and Russia), Norway, Maghreb.

  • Tracking from deposit to delivery to certain destinations, otherwise, until exit point of Metropolitan France.

  • Delivery against signature.

 

International zone B : Other destinations.

  • Tracking from deposit to delivery to certain destinations, otherwise, until exit point of Metropolitan France.

  • Delivery against signature.

 

 

 

Please note that all orders outside the European Union are subject to customs duties defined by the importing country and additional charges may apply. These customs fees are not included in your order. Sakina Paris Haute Couture house eShop is not responsible for the costs associated with the importation. All charges must be paid by the recipient of the package.

TRACK YOUR STATUS 

As soon as we have shipped your order you will receive an email stating the Colissimo tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

Colissimo

ECHANGES ET REMBOURSEMENTS

The house accepts returns within 30 days of receipt. Please note that sale products are not exchangeable or refundable.

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